ITIL Lifecycle Approach Based on ITIL V3 5 Management Guides Spanish version Various Jan van Bon Mike Pieper Annelies van der Veen Tieneke Verheijen Axel Kolthof Arjen de Jong Ruby Tjassing 9789087530662 Books Descargar ITIL%20Lifecycle%20Approach%20Based%20on%20ITIL%20V3%205%20Management%20Guides%20Spanish%20version%20Various%20Jan%20van%20Bon%20Mike%20Pieper%20Annelies%20van%20der%20Veen%20Tieneke%20Verheijen%20Axel%20Kolthof%20Arjen%20de%20Jong%20Ruby%20Tjassing%209789087530662%20Books
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Descargar ITIL Lifecycle Approach Based on ITIL V3 5 Management Guides Spanish version Various Jan van Bon Mike Pieper Annelies van der Veen Tieneke Verheijen Axel Kolthof Arjen de Jong Ruby Tjassing 9789087530662 Books JVS
Packed Full with Global Expertise! This thorough series of titles looks at each of the ITIL V3 lifecycle stages in order to give readers a succinct but complete guide to the essence of that stage. This Management Guide set consists of 5 books Service Operation based on ITIL® V3 - A Management Guide; Service Transition based on ITIL® V3 - A Management Guide; Continual Service Improvement based on ITIL® V3 - A Management Guide; Service Design based on ITIL®V3 - A Management Guide; and Service Strategy based on ITIL® V3 - A Management Guide. The books are divided into two parts In the first part the lifecycle phase is discussed in detail, in a standardized structure. In addition there is general information on principles of processes, teams, roles, functions, positions, tools, and other elements of interest. The second half specifically addresses the processes and functions of the lifecycle stage and are described in detail. Each of these processes and functions is described in terms of Activities, methods and techniques; Interfaces, inputs and outputs; Metrics and Key Performance Indicators (KPIs); and Implementation, with Critical Success Factors (CSFs), challenges, risks and traps. A reference list of used sources is provided, as well as the official ITIL Glossary and a list with acronyms. Brought to you by the world s leading Publisher on IT Service Management these titles bring readers the combined expertise of global leaders in this field. Complementing the internationally recognized Foundations of IT Service Management based on ITIL V3 and IT Service Management based on ITIL V3 Pocket Guide these Management Guides provide fantastic depth and value for all IT Managers worldwide.
Various, Jan van Bon, Mike Pieper, Annelies van der Veen, Tieneke Verheijen, Axel Kolthof, Arjen de Jong, Ruby Tjassing,ITIL Lifecycle Approach Based on ITIL V3 5 Management Guides (Spanish version),Van Haren Publishing,9087530668,Reference,Computers Internet,BUSINESS ECONOMICS / Reference,Business Economics,Business / Economics / Finance,Business/Economics,Non-Fiction,Reference - General,TEXT
ITIL Lifecycle Approach Based on ITIL V3 5 Management Guides Spanish version Various Jan van Bon Mike Pieper Annelies van der Veen Tieneke Verheijen Axel Kolthof Arjen de Jong Ruby Tjassing 9789087530662 Books Reviews :
Various, Jan van Bon, Mike Pieper, Annelies van der Veen, Tieneke Verheijen, Axel Kolthof, Arjen de Jong, Ruby Tjassing,ITIL Lifecycle Approach Based on ITIL V3 5 Management Guides (Spanish version),Van Haren Publishing,9087530668,Reference,Computers Internet,BUSINESS ECONOMICS / Reference,Business Economics,Business / Economics / Finance,Business/Economics,Non-Fiction,Reference - General,TEXT
ITIL Lifecycle Approach Based on ITIL V3 5 Management Guides (Spanish version) [Various, Jan van Bon, Mike Pieper, Annelies van der Veen, Tieneke Verheijen, Axel Kolthof, Arjen de Jong, Ruby Tjassing] on . Packed Full with Global Expertise! This thorough series of titles looks at each of the ITIL V3 lifecycle stages in order to give readers a succinct but complete guide to the essence of that stage. This Management Guide set consists of 5 books Service Operation based on ITIL® V3 - A Management Guide; Service Transition based on ITIL® V3 - A Management Guide; Continual Service Improvement based on ITIL® V3 - A Management Guide; Service Design based on ITIL®V3 - A Management Guide; and Service Strategy based on ITIL® V3 - A Management Guide. The books are divided into two parts In the first part the lifecycle phase is discussed in detail
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